Error in GetCurrentUsers:<br>Unrecognized database format

This error can appear when starting LIMS at one workstation while other workstations may still be using the LIMS. The error occurs because Microsoft Access determines the listed database is in an inconsistent state, which is most often caused by a workstation losing its connection to the server while LIMS was running. Workstation crashes, reboots, or power failures may also leave the database in an inconsistent state.

The simple solution to this error is to compact the LIMS database. If at least one workstation is still running LIMS, simply use the Compact LimsData option on the Admin tab of the main menu. Before compacting, Microsoft Access will detect the database’s inconsistent state and repair the database. Normally, there is no data loss when repairing the database.

When LIMS is not running on any workstation and all workstations encounter the “Unrecognized database format” error when attempting to start the LIMS, you can still compact and repair the database from any LIMS workstation where you have previously compacted at least once before. In Windows Explorer, navigate to the C:\LIMS folder and double-click file CompactLimsData.bat to compact and repair the database.