Support
J Street LIMS is supported by J Street Technology, a database consulting & software development firm with decades of experience working with Microsoft-based applications. We’ve been in the business long enough to know that you shouldn’t sell software without a support plan. Our support makes sure that your LIMS will be a success. Our dynamic support team is available by phone or email and usually responds to support requests within 24 hours. Let us know how we can help you.
All licenses include technical support and version updates throughout the subscription year. Contact us for questions or requests.
What you get with Technical Support:
- Installation assistance
- Answers to how-to questions
- Issue resolution
- Version updates, software upgrades
- On-the-spot bug fixes
- Performance enhancements
- Technical documentation
Knowledge Base
Your one-stop-shop for tons of J Street LIMS content, including support articles, walkthroughs, and a resource library full of helpful documentation and user manuals.